At Aamby Valley City, Lonavala, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of security and transparency. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our resort, website, or services.
1. Information We Collect
We may collect personal information including your name, contact details (phone number and email address), residential address, payment information, government-issued ID proof, and booking preferences. This information is collected during reservations, check-in, or when you engage with our services.
2. Use of Information
Your information is utilized to deliver a seamless experience, including booking confirmations, hospitality services, secure payment processing, and customer support. With your consent, we may also share relevant offers, updates, and promotional communications.
3. Data Security & Protection
We implement advanced security measures such as encrypted systems, secure servers, and industry-standard protocols to protect your personal data against unauthorized access, alteration, or misuse.
4. Information Sharing
We respect your privacy and do not sell or exploit your personal information. Data may be shared only with trusted third-party partners—such as payment gateways or booking platforms—strictly for operational purposes and under confidentiality obligations.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, improve website functionality, and analyze visitor behavior. You have the option to manage or disable cookies through your browser settings.
6. Third-Party Links
Our website may include links to external websites. Please note that we are not responsible for the privacy practices or content of these third-party platforms.
7. Your Rights & Data Control
You have the right to access, update, or request deletion of your personal information. For any such requests, you may contact our support team. We are committed to maintaining transparency and giving you control over your data.
8. Policy Updates
This Privacy Policy may be revised periodically to reflect regulatory changes or improvements in our practices. We encourage users to review this page regularly for updates.